Privacy Policy

Introduction

dakotapjut B.V. ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website dakotapjut.life and our beauty and mental wellbeing services.

As a company registered in the Netherlands, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are the Data Controller for the personal data we process.

Data Collection

The data we collect includes personal information such as your name, email address, phone number, and any information you provide when contacting us or using our services. We also collect technical information about your use of our website, including IP addresses, browser type, and pages visited.

We collect information when you:

• Fill out contact forms on our website
• Subscribe to our newsletter or blog updates
• Book consultations or use our services
• Communicate with us via email or phone
• Visit our website (through cookies and similar technologies)

How We Use Your Information

We explain how we use your information to provide and improve our beauty and mental wellbeing services. The use of your data is based on legitimate legal grounds under GDPR, including contract performance, legitimate interests, and your consent where required.

We use your personal data to:

• Provide our beauty and mental wellbeing services
• Respond to your inquiries and support requests
• Schedule and manage consultations
• Send you relevant information about our services
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract performance: To provide services you have requested
• Legitimate interests: To improve our services and communicate with you
• Consent: For marketing communications and cookies (where required)
• Legal obligation: To comply with applicable laws and regulations

Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and services
• When required by law or to protect our legal rights
• With your explicit consent
• In connection with a business transfer or merger (with appropriate safeguards)

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Typically, we retain client data for up to 7 years after the end of our business relationship, unless a longer retention period is required by law.

Website analytics data and cookies are typically retained for shorter periods as outlined in our Cookie Policy.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data in certain circumstances
• Right to restrict processing: Request limitation of data processing
• Right to data portability: Request transfer of your data
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for consent-based processing

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, access controls, and regular security assessments.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection measures.

International Data Transfers

As a Netherlands-based company, your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Cookies and Tracking

Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us using the following information:

Supervisory Authority

If you have concerns about our data processing practices that we cannot resolve, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.